Privacy Policy for Saffron & Smiles
At Saffron & Smiles, we are dedicated to protecting your privacy. This Privacy Policy outlines how our company, located at 1891 Heritage Way, Suite 200, Portland, OR, 97204, United States, collects, uses, maintains, and discloses information collected from users of our online platform (each, a "User"). This policy applies to our site for curated spice blends, gourmet herbal teas, artisanal baked goods, unique culinary workshops, custom gift basket creation, and wholesale spice distribution. We are committed to processing your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our online platform. We will collect personal identification information from Users only if they voluntarily submit such information to us.
- Personal Information: This may include your name, email address, mailing address, phone number, and payment information when you make a purchase or register for a workshop.
- Non-Personal Information: We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
How We Use Collected Information
Saffron & Smiles collects and uses Users' personal information for the following purposes:
- To Process Transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our online platform.
- To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. Instructions to unsubscribe from receiving future emails are included at the bottom of each email.
- For Workshops and Events: Information provided for workshop registration is used solely for the purpose of organizing and communicating about the workshop.
- For Custom Gift Baskets and Wholesale: Specific details pertaining to custom orders or wholesale accounts are used to fulfill those contractual obligations.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. Sensitive and private data exchange between the site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
- Third-party Service Providers: We may use third-party service providers to help us operate our business and the online platform or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
- Legal Requirements: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our online platform.
Your Data Protection Rights (GDPR)
In accordance with GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- To exercise any of these rights, please contact us at the address provided below. We will respond to your request within one month.
Changes to This Privacy Policy
Saffron & Smiles has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this online platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this online platform, or your dealings with this site, please contact us at:
Saffron & Smiles
1891 Heritage Way
Suite 200
Portland, OR, 97204
United States
This document was last updated.